Returns & Exchanges
At Solara Home, we want you to love your living space, which is why we offer a 30-day return window for most furniture and decor items in their original condition. Our streamlined process ensures that if a piece doesn't fit your aesthetic, returning it is as simple as possible.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive an automated return authorization number.
- 2.Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all hardware, assembly instructions, and protective wraps are included.
- 3.Label and Ship
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.